How difficult are the kits to fit?
Kits are straight forward to fit and are plug and play once coded. Our NEW splice-free harnesses eliminate the requirement for joining wires together with soldering and tape. Door cards will require removal for door lighting kits and trim panels under the steering wheel and the glove box will require removal for the fitting of footwell lights (instructions on how to carry this out will be supplied).
Do the kits come with instructions?
Yes all kits (with the exception of the boot/trunk light kit) will come with wiring instructions, VCDS (VAGCOM) coding instructions and door panel/card removal instructions (via email). The boot/trunk light kit is very simple to fit, just plug and play, so no instructions are required. We can of course provide guidance if required.
Do control modules require coding?
Yes coding is required to activate most lighting kits with the exception of A4 B6/7 door lighting kits, all glovebox light kits, piggyback kits and all boot (trunk) light kits. Coding can be carried out using VCDS and in some cases Carista and OBDeleven however we can only support queries with VCDS.
I don't have VCDS (VAGCOM), what can I do?
If you don't have VCDS or are not confident with coding modules please contact us as we have a number of coders in the UK who can carry out both coding and fitting services or click here for a map of registered users who can support with coding.
How do I know if the kits will fit my car?
All kits are made specifically to suit your car, please ensure the correct vehicle is selected when an order is placed. If unsure please contact us.
Do you offer a fitting service?
Yes a fitting service is available, please contact us for further details. We are based in Cheshire however we do have contacts in Manchester, West Sussex, Wellingborough, Bristol and Glasgow who can provide coding only services or both fitting and coding service.
Will I be able to control the lights with the MMI unit?
As all our kits are wired into the control modules in the same way as they would be if they were fitted as a factory fitted option, any features you have on the MMI unit will work however this does depends on the software level installed on the MMI unit - advanced coding may be required for additional features.
Can I set it so that the footwell lights stay on all the time?
If this feature is available on the control module then yes this is possible. If not, then the lights will switch off when the car is started. We do not recommend that the wiring is wired directly to the ignition to keep the lights on as this could over heat the wiring and the light housings.
Can you supply puddle lights with logos?
Yes we do supply logo puddle lights but we only supply genuine Audi OEM lights as we are yet to source high quality reliable aftermarket logo lights.
How long does an order take to arrive?
Most kits are in stock however occasionally we may need to make the kits due to high demand, we aim to make the kit(s) on the day of order and then send out the following day. In some cases, dependent on workload, it may take 2 -3 days for a set of looms to be made, if there any delays then we will ensure that you are notified.
Do you ship overseas?
Yes, shipping charges will be applied at check out. All import custom charges incurred are to be paid by the customer, Rocket Wires LTD do not have any influence on these charges.
Do you make custom looms or other types of looms?
Do you make kits for other VAG brands?
Yes we can, please contact us with your requirements.
What is your refund policy?
Our main aim is to ensure that the customer is happy with the product that we have supplied and that it operates to your expectation. If you do have any issues with fitting then please contact us and we will do every thing we can to help.
We have spare Honda S2000* and Renault Megane Mk2** steering wheels in stock which we will retrim to your preferred specification, once completed we will send this wheel out to you and once you have fitted it to your vehicle you will then be required to send us your old wheel.
*£100 surcharge for this service which is fully refunded to you once we receive your old wheel.
***£40 surcharge for this service which is fully refunded to you once we receive your old wheel.
Although both wheels are interchangeable there is a small design change in the spline orientation so the wheel will sit off-centre therefore we have both types of steering wheels as spares.
Some customers prefer to keep their original steering wheel rather than use one of our spare wheels, this is not a problem, we would require you to send us your wheel for retrim, this will mean that you will be without a steering wheel for approximately 3-4 weeks in total depending on current demand.
Customers are welcome to buy another wheel and have it delivered to us directly for a retrim.
Occasionally we do have customers who prefer to keep their old wheel for when they sell the vehicle at a later date, we can accommodate this however there will be a charge for the spare wheel that you will be keeping and this price depends on the price of a replacement wheel based on what is available at the time.
Generally we aim to have a wheel retrimmed and ready for dispatch in 10 working days from the date of order. This depends on the current demand and whether we have a spare wheel available - once an order has been made we will contact you to inform you of delivery date.
Delivery for gaiters and armrest is 5 working days.
Once an order has been made for a retrimmed armrest we will be in contact via email with the address which you need to send your armrest to.
Hello and thank you for visiting our website.
We are currently experiencing a high volume of orders and enquiries for our products, we aim to dispatch orders within 2-3 working days and replies to enquires will be up to 48hrs.
If you would like check the lead time for a certain product please email us - firstname.lastname@example.org
Thank you for your understanding.